FAQ

On rare occasions, due to some unforeseen circumstances, your order may be delayed. In case of imminent delays, our customer support executive will keep you updated about the exact delivery time of your order.

Our deliveries begin at 9 AM and the last delivery is completed by 8 PM.

The minimum order value and the delivery charges are mentioned on the app and web at the checkout page.

Yes, it is. All transactions on IKO Bazzar are completed via a secure payment gateway ( PayUmoney),(Paytm) which are PCI and DSS compliant. We do not store your card details at any given time.

You will receive a call informing you about the unavailable items in this situation. Refund (if any) will also be initiated within 1-2 working days.

Our Grocery and Other Products have a quality check process in place to ensure the quality of the items is up to the mark. Do let us know if you’re not happy with the quality of the product received please return to a delivery executive at the time of product delivery. Kindly return the unsatisfactory product at the time of delivery and not after that.

Our customer care executives are always happy to help. You can also use the CONTACT US page On Ikobazzar.com And Ikobazzar App

If you’re dissatisfied with the products you can return them at the time of delivery, we have no objection and will initiate the refund to your e-wallet for prepaid orders, In the case of Grocery Products, a return has to be done right at the time of delivery and not after that. For COD orders you will only order what you need. In case you want to register a complaint write to us on [email protected] with your order id & details. Our customer support team will get in touch with you to resolve this issue.

We have a customer support team working around the clock and are more than happy to assist our customers, solve their problems. You can call IKO Bazzar directly at +917417997975 or Email us: [email protected]

We will send a copy of your receipt just after you place an order to your registered email and also at the time of delivery in physical form.

IKO Bazzar accepts multiple modes of payment. You can make online payments using Net banking, PayU Money, Paytm & Cash/card on delivery (COD).

We have a customer support team working around the clock and are more than happy to assist our customers, solve their problems. You can call IKO Bazzar directly at +917417997975 or Email us : [email protected]

We have a customer support team working around the clock and are more than happy to assist our customers, solve their problems. You can call IKO Bazzar directly at +917417997975 or Email us: [email protected]

The minimum order value is 1500 rs. However, there is a minimum order value to qualify for free delivery. In case you do not reach the limit, a delivery charge of 30 rs will be levied against that order.

No, we do not charge anything over and above the rates shown. However, we do have a free delivery in case the order value reaches the minimum order value.

Right now we are starting with some grocery products, soon we will launch more products that we will update you over time.

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